What to do When You Discover Your Basement Has Flooded

You discover that your basement has flooded. What do you do next?

At Water Guard Plumbing, we have seen our fair share of flooded basements. Basement flooding can happen at the worst times and usually happens as a result of mother nature, bad piping our just general bad luck.

If you are one of the unlucky ones who encounters a flooded basement here is what you should do:

1. Call a Plumber

It’s important to always have the contact information of a good plumber close by. Preparing for situations like this before it occurs will be beneficial in the long run. It’s a good idea to keep the number of a plumber on your fridge for easy access. Great plumbers will make themselves available to you 24 hours in order to service your plumbing emergency.

2. Call Your Insurance Company

Call your insurance company to let them know about the flood. Make sure to take photos to document the damage so that it can later be passed along to the insurance company. You should also keep track of all receipts you acquire from your plumber or others you may have hired.

3. Be Safe

Before you rush to save valuable items, make sure you are aware of the environment around you. If there are electronics plugged in you could be putting yourself in danger. Stagnant water can be harmful to humans and animals, it’s important to keep your pets and children away from the flooding. If you find that you have to venture into the water, make sure to wear protective clothing and footwear.

4. Protect Yourself Against Future Flooding

Did you know that there are a number of subsidy programs available to you? Each city is different, but the City of Toronto offers a Basement Flooding Protection Subsidy Program to protect your home against flooding. Make sure you do your research and use these programs to your advantage. The City of Toronto also has a great guide available to help youreduce your risk of basement flooding.

If you find yourself facing a flooding emergency contact us 647-898-7800, we are available 24 hours a day and would love to help.