What to do if You Experience a Power Outage This Winter

It’s already mid-November and starting to feel like winter in the GTA. This means that snow will soon follow. Unavoidable power outages can happen as a result of heavy snow and ice storms, like one that took place in December 2013. You don’t have any control over when these outages happen, but you do have the ability to prepare ahead of time.

Protect Your Pipes

There is a chance that your pipes could freeze which could lead to even bigger problems including your pipes bursting. Luckily there are ways to try to prevent this from happening.

  • Shut off the main water supply
  • Drain your pipes by turning on all of your taps
  • Drain your hot water tank by turning it off and leaving the valves open

It’s important that if your pipes do freeze, to contact a licensed plumber to help you fix the problem. Don’t attempt to fix the problem on your own.

When Your Power Comes Back On

When your power comes back on, don’t turn everything on all at once.

  • Give your water heater time to fill up with water before turning it on again
  • Let your house warm up a bit at an above normal temperature before turning it on full blast
  • If you experience basement flooding, only enter if it is safe to do so. Make sure there aren’t any electronics plugged in. Contact a licensed plumber to help resolve the problem

Useful Contact Information

Here is some useful contact information to keep close by for situations like power outages.
Hydro One | 1-800-434-1235
Emergency Management Ontario | 1-877-314-3723
Toronto Hydro | 416-542-8000
Powerstream (servicing Markham, Richmond Hill, Vaughan) | 1-877-777-3810
Oakville Hydro | 905-825-9400
Horizon Utilities | Hamilton: 905-522-6611, St. Catharines: 905-684-8111
Water Guard Plumbing | 647-898-7800

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