Discovered a broken water main on a Saturday. Basement was starting to flood. Called Water Guard and Mike was at our home shortly after. He immediately called for locates. He and his crew were on site Tuesday morning and despite the rain, getting to work straight away. Found and fixed the broken main and did a great job cleaning up. They even saved our garden plants. The crew were hard working, conscientious gentlemen. Really great, hardworking guys. Highly recommend Water Guard! Excellent service. AAA+
What Our Customers Say
4.7
Based on 116 reviews
I cannot give enough praise for Michael and his team. I was dealing with a major leak from the main water line and I was so fortunate to find Waterguard Plumbing. Michael and his team were very professional and reliable. Michael recognized the severity of the issue and was able to prioritize my work and had a crew on site immediately. Michael showed genuine concern by staying in contact with me from start to finish. Despite the work taking over 10 hours to complete, Michael and his team worked the entire time and did not walk away from the job without first ensuring that the work was performed beyond expectations and at the highest quality. Their pricing was very reasonable and they did not add on extra cost for having a crew on site in short notice to address the emergency service. I would highly recommend Waterguard for your plumbing and drainage needs. I have already started recommended them to my family and friends for any future plumbing needs.
J. L.
12:03 30 Oct 24
This company is fanstastic and I highly recommend them. I found Waterguard on Homestars cause I had a leak problem in our basement and the plumber who did the work for the renovation was not giving me a date to come and do the work. I am so happy that I found Mike and his team. It was easy to get everything started with Mike and he came when he said he would come, same with his guys. They worked very hard and clearly explained their findings as they went along. I felt that I was given the information to make an informed decision. They did the work as promised at a reasonable price. They guys were respectful of working in our house and left the site clean. Besides a good job well done, I appreciate that Mike did not string me into any more work than what was needed, but still gave me a full assessment all the pipes in our basement and how they worked with the new ones installed.
Janet Cuddy
19:56 17 Oct 24
I would highly recommend Water Guard Plumbing! Michael and his crew replaced all of the clay pipes/drains in our basement, installed a new backwater valve and upgraded our water supply line. Within 3.5 days, all of the work was completed. The crew was efficient and clean, and the best part was the price. Our quote was significantly less than other companies we had in to quote. Michael understood the strange conditions of our old Toronto neighbourhood plumbing and nothing surprised him! I would not hesitate to recommend Michael and Water Guard Plumbing to anyone that needs their drains replaced!
Kristin Maxwell
17:30 17 Sep 24
SEWER LINE REPLACEMENT AT MY HOMEIt is with great pleasure that I write this review for Water Guard and their dedicated team of hard workers. After a lengthy search to find the best and most reliable plumbers to replace severely tree-damaged clay sewer line pipes outside and under my basement floor, I am eagerly and happily writing this review to notify potential Water Guard customers.This team of remarkable hard workers (not to mention very considerate and kind) did an ABSOLUTELY INCREDIBLE replacement of the sewer line pipes at my home.All this work was done seamlessly during a summer heatwave. They never stopped and skillfully did the job without interruption facing the challenges of excavating through the irregular circumstances of rock-filled ground conditions, resulting in even more laborious work. They completed the entire replacement on the second day and proceeded to clean up a huge mess of rocks, roots, clay pipes, neatly re-cemented my basement floor, leaving no trace of the extensive excavation that was required. All took only 2 ½ days. Unbelievable.Mike was always approachable even throughout his busy schedule and very fair in making this cost affordable to me.This company is relentless in pleasing the customer! The GREAT reviews you read about Water Guard, Vasyl, Mike and his team are true! I give them 10 STARS!! There are many plumbers out there, but I can assure you that Water Guard is the BEST!Thanks Mike! Great guy with a meticulous team!
Patricia Romita
16:01 08 Aug 24
I have got multiple jobs done from Water Guard Plumbing so far and always received the best. Mike and crew are amazing. Patient, reliable and always delivered quality work. Talking to Mike is reassuring and you feel at ease.They replaced the water line for city requirements. Later installed weeper and valve when my basement flooded. When I needed the waterproofing, I again hired them. They leave the site clean after their work. Professional job, clear communication and well documented pictures/videos.I will always recommend them to everyone. Absolutely 5 star!
Animesh Anand
00:17 06 Jul 24
Very happy with the work done, Michael’s crew are very professional, hard workers and polite, came on time and efficient.
Marcelo Alcantara
00:29 01 Jul 24
Great experience! Mike was responsive, transparent, and professional. The quote was very fair and the work was completed in a day. Highly recommend.
Victoria Ritchie
22:57 09 May 24
Mike was so wonderful to work with. One of the most honest people in the industry. He didn’t just do more work to get paid more, instead he was able to help me cut down costs! He was very reliable and easy to work with. The work he completed was extremely well done. I would recommend him to anyone!!
Harsirat Kaur
01:05 29 Mar 24
My house had a problem with wastewater being unable to drain into the City's main pipe. because of tree roots are blocking the sewer pipe and some point pipe bursting. I contacted Mike from Water Guard.Mike is a very good person that he is honest, responsible and reliable. He explained the process and was supportive to get the this project completed.His team did excavation of outside 15 foot section of damaged sanitary sewer in front of the house and under foundation.Replacement of 15 foot section of drain, installation of exterior cleanout (access point to the pipe) backfill,compaction, soil removal and gravel finishExcavation at the property line , pipe bursting of 38 feet fixed of outside drain to the city property line.and Backwater valve installation. Mike and his team did the excellent job. I strongly recommend Mike and his team. Thank you very much.^___^
Gail Pongjang
01:54 21 Mar 24
I would give 10 stars if it was an option. Water Guard Plumbing finally solved our low water pressure problem. This company is quick, efficient and professional. I have recommended them to friends and family.
Olga Fischer
16:24 03 Mar 24
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