Blocked Kitchen Drain In Century Home
I can’t say how thrilled I am that I was able to find Water Guard. They quickly responded to my inquiry and arrived to assess the situation on the same day. The diagnosis of a blocked, under slab drain line was spot on and they were able to schedule the work for the following day as our kitchen was pretty much non-functional. They arrived on time, kept the work site neat and explained along the way everything they were doing. Besides the cast iron/clay drain replacement they completed a replacement of the main water shutoff, a couple of crimped pipes, replacement of troublesome saddle valves, re-positioning of the vertical drain, new floor drain near water heater/furnace (great idea that hadn’t even occurred to me) and a new faucet install all for a very reasonable price and within a single day. Although the work ended up being more extensive than originally thought I wasn’t surprised due to the age of the home (1926). Some companies would have taken advantage of the client after finding a much larger issue once the concrete was broken but not Water Guard. These guys have integrity and a do it right attitude that I truly appreciated. The crew were fantastic and didn’t even seem to mind this homeowner watching and learning as they went about their work or my adding additional items to their work list. I highly recommend Water Guard and will be calling them the next time I need any plumbing work done.
PS They offered to mop the floor but I decided my “kids” could do that both of whom seem to have suddenly become “super busy” 😉
Terry in Brampton
What Our Customers Say
Based on 127 reviews
Mike and his team were awesome - we had them install a new back water valve, sump pump, and increase the service line to our home. Mike came to check out and quote the job really quickly, they did the work the following week - in and out in one day. I couldn't believe how much they were able to do in one day!I can't possibly say enough good things about Water Guard - Mike especially has been super responsive, has offered advice, provided recommendations, and had his team take care of a few other little issues while they were here. It's clear this company really cares about their customers. We'll be customers for all plumbing needs going forward - I can't recommend highly enough!
Ben Perlman
17:23 29 May 25
TRENCHLESS PIPE INSTALLATION UNDER DRIVEWAY. We needed to install a 2” electrical conduit under our 21-ft wide driveway. We were not sure what technique would work best for our project so we approached a couple of earth-boring companies, a couple of horizontal-drilling companies, and some plumbing companies. Earth-boring was not suitable for our small job. Horizontal drilling involves a large machine onsite but our access area was limited. Mike was our top choice amongst the trenchless pipe experts, suggesting a torpedo approach, priced appropriate for a residential job. The torpedo device is relatively compact, requires only a small 4-ft trench, dug by hand on each side of the tunneling, and the entire job was completed in a single-day. We initially contacted companies in late Fall, but were not able to dig until the Spring. Mike remained very responsive all along through text and phone, and when we were finally able to go ahead with the job, he was able to book us in a relatively short notice for the week after and on a Saturday, which worked really well for us. We also appreciated that Mike held to his originally quoted price, even though the job was done six months after the quote. Mike was personable, knowledgeable and professional. We highly recommend Waterguard Plumbing to anyone needing trenchless pipe installations underground.
WT. Fam
15:48 19 May 25
Well run family business. We had the front of the house waterproofed and a new 1 inch water line installed. Mike and Vasyl went above and beyond to make sure everything was taken care of properly. They did an excellent job with the waterproofing ensuring I was informed every step of the way. And the water line installation went smoothly! I highly recommend them.
John Mozas
19:23 29 Apr 25
Michael came to my home, a long drive from his base location, just to see first-hand my situation and provide me an accurate quote based on his findings. More importantly, he also was able to provide me a prompt opportunity to get the job done, AND assured me his team would be done in 1 day! Now, the latter part of that promise may be a story to tell over a few beers, but in the end, he made good on his word, and after his team worked one long, gruelling and unpleasant day, my issues were completely rectified. I am now about two-weeks post their repair, the ceiling drywall has not been replaced, so I can assure you their part of the work is sound and dry.I should note, again, not trying to set unrealistic expectations, but there was a minor issue that his team must have detected as well, completely unrelated to anything Michael and I spoke about, where I discovered two new shiny copper fittings installed! They just went ahead and fixed something they saw, and no, it was not some inflated charge added to my bill. They are just good at making things right.
Mary Chabot
20:41 19 Mar 25
We had our waterline break Thursday night, and these guys answered our call on Friday afternoon Mike firmed up for a Saturday repair. Slava and his crew showed up promptly at the agreed upon time and got to work. They were courteous and very respectful of our home and property. They not only made the repair, they removed the hazardous original lead service. No easy job in the middle of a storm! Clean up was impeccable. This is without a doubt one of the best Contractor experiences we've ever had. Heavily recommend this company!
David Cummings
22:41 15 Feb 25
Mike and his team at WaterGuard helped me as a first time home owner upgrade and renovate my home. Sump pump and backwater valve install, trench-less main water line replacement, roughing in 2 bathrooms and a laundry room! His crews are efficient and hard working, and really do a great job. I wouldn’t hesitate recommending them for any job small or large!
Ali Affar
01:02 20 Jan 25
These guys are freaking amazing. They came on short notice to replace my lead water intake line to the house in Hamilton. Got the job done basically half a working day and the worksite looks as if no one just dug a 4 by 4 foot hole. I’m not kidding when I mean things looked undisturbed it was literally spotless. Great work guys and thanks for the getting everything done just in time for Christmas. Highly highly recommend these guys. I will be using them again to water proof my basement as well. Yes they do that too!
Aztekie's Corner
20:47 03 Jan 25
I cannot give enough praise for Michael and his team. I was dealing with a major leak from the main water line and I was so fortunate to find Waterguard Plumbing. Michael and his team were very professional and reliable. Michael recognized the severity of the issue and was able to prioritize my work and had a crew on site immediately. Michael showed genuine concern by staying in contact with me from start to finish. Despite the work taking over 10 hours to complete, Michael and his team worked the entire time and did not walk away from the job without first ensuring that the work was performed beyond expectations and at the highest quality. Their pricing was very reasonable and they did not add on extra cost for having a crew on site in short notice to address the emergency service. I would highly recommend Waterguard for your plumbing and drainage needs. I have already started recommended them to my family and friends for any future plumbing needs.
J. L.
12:03 30 Oct 24
This company is fanstastic and I highly recommend them. I found Waterguard on Homestars cause I had a leak problem in our basement and the plumber who did the work for the renovation was not giving me a date to come and do the work. I am so happy that I found Mike and his team. It was easy to get everything started with Mike and he came when he said he would come, same with his guys. They worked very hard and clearly explained their findings as they went along. I felt that I was given the information to make an informed decision. They did the work as promised at a reasonable price. They guys were respectful of working in our house and left the site clean. Besides a good job well done, I appreciate that Mike did not string me into any more work than what was needed, but still gave me a full assessment all the pipes in our basement and how they worked with the new ones installed.
Janet Cuddy
19:56 17 Oct 24
I would highly recommend Water Guard Plumbing! Michael and his crew replaced all of the clay pipes/drains in our basement, installed a new backwater valve and upgraded our water supply line. Within 3.5 days, all of the work was completed. The crew was efficient and clean, and the best part was the price. Our quote was significantly less than other companies we had in to quote. Michael understood the strange conditions of our old Toronto neighbourhood plumbing and nothing surprised him! I would not hesitate to recommend Michael and Water Guard Plumbing to anyone that needs their drains replaced!
Kristin Maxwell
17:30 17 Sep 24
